You bought a new product, and it turns out to be faulty or doesn’t work as it should. This is not only frustrating but also a violation of your consumer rights. In most cases, you are entitled to a refund, repair, or replacement. Learn how to take action to get a fair resolution.
Discovering a defective product after the excitement of a new purchase can be incredibly disappointing. You’ve spent your hard-earned money, and you expect a product that works as advertised. You shouldn’t have to bear the cost or inconvenience of a manufacturer’s or seller’s fault. You have legal protections to ensure you receive what you paid for.
Our “Know Your Rights” app empowers you to get a remedy for defective products!
With our app, you’ll find clear guidance on:
- Your rights under implied warranties (like the warranty of merchantability), which ensure products are fit for their ordinary purpose.
- How to effectively communicate the defect to the seller or manufacturer.
- Your options for a refund, repair, or replacement, and how to pursue them.
- Where to report businesses that refuse to honor your rights for defective goods.
Don’t let a faulty product become your problem. Be prepared to assert your rights and ensure you receive a working product or your money back.
Download the “Know Your Rights” app today and ensure your voice is heard, safely and legally!